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Canopy Replacement PartsUpdated 3 months ago

At Canopy, we're committed to providing high-quality products that enhance your living spaces and overall well-being. Our Canopy Humidifiers and Diffusers are designed to offer you a fantastic experience, and we're here to ensure you get the most out of your units. We understand that sometimes parts can go missing or experience wear and tear, and you might wonder how to get replacement parts. Here's everything you need to know about Canopy Replacement Parts and our warranty.

Currently, Canopy does not sell individual replacement parts for purchase. Our goal is to ensure you receive the best value for your money when you invest in Canopy products, which is why we offer comprehensive solutions for your replacement part needs.

If you find yourself in a situation where you need a replacement part for your Canopy unit because something has been lost or has experienced damage, we've got you covered. Our products come with a warranty, and during the warranty period, you can rely on us to assist with replacement parts. This includes components like Water Tanks, Tank Caps, Trays (for the Bedside Humidifier), and Grills (for the Portable and Large Room Humidifiers).

Please ensure that your unit is still under warranty when you request a replacement part. If you're not sure about your warranty status, you can learn more here.

Sometimes, you might also need a new power cable for your Canopy Humidifier or Diffuser. While we can assist with replacements, the good news is that our units are compatible with most 240V USB-C cables available at electronic stores. So, if you need a replacement cable, you can easily find one near you.

At Canopy, we're dedicated to providing excellent customer service and support, ensuring you can fully enjoy your Canopy products. If you have any questions or need assistance with replacement parts or power cables, don't hesitate to reach out to our Canopy Customer Experience Team at [email protected].

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