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Can I buy a Canopy Humidifier with my HSA/FSA?Updated 5 months ago

For upfront payment, at the moment we are only accepting credit or debit cards, Shop Pay, and PayPal, but you should be able to be reimbursed for your purchase through your Flexible Spending Account (FSA) or Health Savings Account (HSA).

In fact, Canopy has set up an FSA/HSA program, designed to simplify and facilitate the process of using your HSA/FSA for eligible purchases, such as the Canopy Bedside Humidifier. Here's a step-by-step explanation of how the program works:

  • Eligibility Confirmation with Cynergy Wellness, MRO:

    • Canopy has partnered with Cynergy Wellness, MRO to help determine your eligibility for FSA/HSA reimbursement. You can fill out a request form provided by Cynergy Wellness to see if you qualify for a Letter of Medical Necessity (LMN).

  • Letter of Medical Necessity (LMN) Approval:

    • After filling out the request form, you'll receive approval and confirmation of eligibility. If approved, Cynergy Wellness will provide you with the necessary Letter of Medical Necessity (LMN) via email.

  • Explore Canopy's Website and Shop:

    • With the LMN in hand, visit Canopy's website to explore and shop for the Bedside Humidifier.

  • Make the Purchase:

    • Select the Bedside Humidifier and complete the purchase using a credit or debit card, PayPal, or ShopPay on Canopy's website. Ensure that you save the order confirmation email, as it will serve as your receipt.

  • Submit Documentation for Reimbursement:

    • Contact your FSA or HSA benefits provider and submit the necessary documentation for reimbursement. This typically includes the order confirmation email and the Letter of Medical Necessity (LMN) obtained from Cynergy Wellness.

  • Reimbursement Process:

    • Your benefits provider will review your submission and, upon approval, process the reimbursement. Canopy has partnered with Cynergy Wellness to make this process as straightforward as possible, ensuring that you can use your FSA or HSA funds for eligible purchases hassle-free.

  • Customer Support Assistance:

    • If you have any questions or need assistance throughout the process, Canopy's customer support team is available to help address your concerns and provide guidance.

By following these steps, you can take advantage of the Canopy FSA/HSA program to make eligible purchases, like the Bedside Humidifier, with the convenience of using your FSA or HSA funds. Canopy and Cynergy Wellness have collaborated to make this process user-friendly and efficient for our valued customers.

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